The Detox Market - Canada

Physical gift cards are available for purchase in-store, supply permitting. You can contact your preferred retail location to confirm availability, please see our retail page linked <a href="https://www.thedetoxmarket.ca/pages/our-stores">HERE</a><a>&#xA0;for</a> you!To request cashback on a TDM Gift Card of $10 or less, please<a href="mailto:hello@thedetoxmarket.com" id="isPasted">&#xA0;</a>visit one of our retail locations or contact <a href="mailto:hello@thedetoxmarket.com" id="isPasted">hello@thedetoxmarket.com</a>.Please note that items purchased with a gift card will not qualify for Detox Points.&#xA0;

Physical gift cards are available for purchase in-store, supply permitting. You can contact your preferred retail location to confirm availability, please see our retail page linked HERE for you!. To request cashback on a TDM Gift Card of $10 or less

How do I purchase a physical gift card?

Gift Cards

Can I cancel my order before it ships?

Can I make changes to my order before it ships?

Order Adjustments & Cancellations

How do I report a damaged or manufacturing defective item?

Report An Issue

Orders

Do you offer a recycling program?

How did I plant a tree with my purchase?

How can I best connect with Customer Service?

Contact Us

General Info

How do I cancel my facial appointment?

What is your cancellation policy for facial appointments?

Facial Appointments

Help! I've forgot my password!

Account Help

What forms of payment do you accept?

Payments

Accounts

How do online gift cards work?

Can I use a gift card in conjunction with a discount code?

Do gift cards expire?

How can I check the balance on my gift card?

I've returned some items. Can I keep the Detox Points earned from my purchase?

I've canceled my order. Can I get my Detox Points reward back?

Can I use Detox Points from my Canadian account on the US site?

Can I use Detox Points online and in store?

How do I redeem my Detox Points?

Do Detox Points expire?

Are there any exclusions to the Detox Points Program?

How does the Detox Points Program work?

Detox Points Reward Program

Are there any exclusions to products I can return?

Do I have to pay for return shipping costs?

What is your return policy?

Can I return my purchase?

Will the promotional offer be extended if I'm exchanging an item in-store?

Returns & Exchanges

Does my order require a signature at delivery?

What are your shipping options in Canada?

How fast are packages shipped?

What is the shipping rate for international orders going to Canada?

Can you ship to PO Box addresses?

How do I track my order?

Why are the items in my order shipping separately?

Shipping & Delivery

Can I use my Detox Points or a gift card to purchase a subscription?

Can I include a gift note with my Detox Box?

What happens when the Detox Box Gift subscription ends?

When do Detox Boxes ship?

Is the Detox Box subscription eligible for discounts?

Can I return or get a refund for my Detox Box subscription?

How can I purchase The Detox Box subscription?

How do I cancel my Detox Box subscription?

When will I be charged for The Detox Box?

Will the subscription automatically renew?

What is The Detox Box Subscription?

The Detox Box Subscription

Can I combine discount codes, Detox Points, or offers in one order?

Are there any exclusions to discounts?

Discount Codes & Promotions

How do I purchase a physical gift card?Updated a year ago