The Detox Market - Canada

Our Canadian and US websites have separate rewards programs. Please note that Detox Points are non-transferable between territories.Please see below for exclusions to our Detox Points program:<ul><li style="font-size: 14px; color: rgb(0, 0, 0);">Detox Points cannot be combined with additional promotions or discounts.</li><li style="font-size: 14px; color: rgb(0, 0, 0);">International orders are excluded from earning or redeeming points.</li><li style="font-size: 14px; color: rgb(0, 0, 0);">The Detox Box is excluded from earning or redeeming points.</li><li style="font-size: 14px; color: rgb(0, 0, 0);">Items purchased with a gift card will not qualify for Detox Points.</li></ul>

Our Canadian and US websites have separate rewards programs. Please note, points are non-transferable between territories.
 
Please see below for exclusions to our Detox Points program:

Detox Points cannot be combined with additional promotions or d

Can I use Detox Points in Canada and the US?

Detox Points Reward Program

Can I cancel my order before it ships?

Can I make changes to my order before it ships?

Order Adjustments & Cancellations

How do I report a damaged or manufacturing defective item?

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Orders

Do you offer a recycling program?

How did I plant a tree with my purchase?

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General Info

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What is your cancellation policy for facial appointments?

Facial Appointments

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What forms of payment do you accept?

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How do online gift cards work?

How do I purchase a physical gift card?

Can I use a gift card in conjunction with a discount code?

Do gift cards expire?

How can I check the balance on my gift card?

Gift Cards

I've returned some items. Can I keep the Detox Points earned from my purchase?

I've canceled my order. Can I get my Detox Points reward back?

Can I use Detox Points from my Canadian account on the US site?

Can I use Detox Points online and in store?

How do I redeem my Detox Points?

Do Detox Points expire?

Are there any exclusions to the Detox Points Program?

How does the Detox Points Program work?

Are there any exclusions to products I can return?

Do I have to pay for return shipping costs?

What is your return policy?

Can I return my purchase?

Will the promotional offer be extended if I'm exchanging an item in-store?

Returns & Exchanges

Does my order require a signature at delivery?

What are your shipping options in Canada?

How fast are packages shipped?

What is the shipping rate for international orders going to Canada?

Can you ship to PO Box addresses?

How do I track my order?

Why are the items in my order shipping separately?

Shipping & Delivery

Can I use my Detox Points or a gift card to purchase a subscription?

Can I include a gift note with my Detox Box?

What happens when the Detox Box Gift subscription ends?

When do Detox Boxes ship?

Is the Detox Box subscription eligible for discounts?

Can I return or get a refund for my Detox Box subscription?

How can I purchase The Detox Box subscription?

How do I cancel my Detox Box subscription?

When will I be charged for The Detox Box?

Will the subscription automatically renew?

What is The Detox Box Subscription?

The Detox Box Subscription

Can I use a gift card to subscribe to a product?

Can I use a discount code with the Subscribe & Save offer?

Can I subscribe to an item if I live outside of Canada?

How does the Subscribe & Save offer work?

How do I cancel my recurring subscription?

When does my subscription auto-renew?

Other Subscriptions

Subscriptions

Can I combine discount codes, Detox Points, or offers in one order?

Are there any exclusions to discounts?

Discount Codes & Promotions

Can I use Detox Points from my Canadian account on the US site?Updated 8 months ago